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SHIPPING POLICY
Processing Time
- Orders are processed within 1-3 business days (Monday-Friday, excluding public holidays)
- You will receive a confirmation email with tracking information once your order ships
Shipping Methods & Delivery Times
Domestic Shipping (Thailand)
- Standard Shipping: 2-5 business days
- Express Shipping: 1-2 business days
- Free shipping on orders over [ระบุจำนวน] THB
International Shipping
- Standard International: 7-14 business days
- Express International: 3-7 business days
- Delivery times may vary depending on customs clearance and destination country
Shipping Costs
- Calculated at checkout based on destination, weight, and shipping method
- Duties, taxes, and customs fees (if applicable) are the responsibility of the recipient
Order Tracking
- Tracking numbers will be provided via email once your order ships
- Track your order through DHL
Shipping Restrictions
- We currently ship to THAILAND
- Some products may have shipping restrictions to certain countries
- PO Boxes and military addresses:
Lost or Damaged Packages
- Please contact us within 48 hours of delivery if your package arrives damaged
- For lost packages, please wait until the estimated delivery window has passed before contacting us
- We will work with the shipping carrier to resolve any issues
Address Changes
- Contact us immediately if you need to change your shipping address
- Address changes cannot be guaranteed once the order has been processed
Contact Us
For shipping inquiries, please contact us at. info@o2odesign.com or +66804444465